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Incident Response Services

Emergency Response

Active Breach Containment & Incident Management

When you’re under active attack, every minute matters. Our emergency response team deploys immediately — remote or on-site — to stop the bleeding, contain the threat, stabilize your environment, and take control of the incident. We’ve responded to hundreds of enterprise breaches. We know exactly what to do.

15min
Engagement initiation
24/7
Emergency availability
Global
Remote & on-site coverage

Emergency Response Capabilities

  • Immediate Remote Deployment
  • Active Threat Containment
  • Attacker Eviction
  • Ransomware Triage & Isolation
  • Executive & Legal Communication
  • Regulatory Notification Support
The Response Process

From First Call to Stabilization

The first hours of an active breach are the most consequential. Our response process is designed to move fast, communicate clearly, and make the right decisions under pressure.

01

Immediate Engagement — Within 15 Minutes

When you call our emergency line, you speak to a senior incident responder immediately — not a triage system or an on-call coordinator. Within 15 minutes of first contact, your dedicated incident commander is engaged and the response team is assembling. We establish a secure command channel with your team, gather initial situational awareness, and begin remote environment access simultaneously.

02

Nexus Rapid Deployment

If the Nexus platform isn’t already deployed in your environment, our team deploys it immediately — getting Atlas, Overwatch AI, and Vanguard operational within hours. This gives us full visibility into your environment immediately: identity telemetry, cloud activity, endpoint data, SaaS logs, and AI agent behavior. Visibility precedes containment. We don’t act blind.

03

Threat Scoping & Attacker Mapping

Before we contain, we scope. Premature, incomplete containment alerts attackers and gives them time to accelerate or establish additional persistence. Our team uses Overwatch AI and Atlas to map the full extent of attacker access — every compromised identity, every affected system, every established persistence mechanism — before we execute coordinated containment across all vectors simultaneously.

04

Coordinated Multi-Surface Containment

With full attacker scope mapped, Vanguard executes coordinated containment across every affected surface simultaneously — terminating sessions, revoking credentials, isolating endpoints, blocking cloud access, suspending SaaS accounts, and containing AI agents in a single coordinated action. Coordinated containment prevents attackers from pivoting to alternative access paths when individual containment actions are detected.

05

Attacker Eviction & Environment Stabilization

Containment stops the bleeding. Eviction removes the attacker entirely. Our team systematically removes every backdoor, every persistence mechanism, every compromised credential, and every unauthorized access pathway — validating through TrustAnchor that the environment has returned to a trusted state before declaring the acute phase resolved.

06

Executive Communication & Regulatory Coordination

Throughout the response, your incident commander provides regular, clear situation updates to your executive team, legal counsel, and board as appropriate. We provide accurate, defensible scoping statements for regulatory notification, coordinate with legal counsel on preservation requirements, and document the full response timeline for regulatory and litigation purposes.

Incident Types

We Have Responded to Every Major Incident Type

Our responders have handled hundreds of enterprise incidents across every major category. No incident is new to us.

Ransomware & Extortion

Active ransomware containment, pre-encryption interruption, post-encryption scoping, negotiation support, and recovery coordination for ransomware and double-extortion incidents.

  • Pre-encryption staging detection & interruption
  • Encryption scope assessment
  • Extortion negotiation support
  • Backup integrity validation
  • Decryption and recovery coordination

Business Email Compromise

BEC containment, fraudulent transaction identification, financial institution coordination, evidence preservation, and account remediation for email compromise and impersonation incidents.

  • Compromised mailbox containment
  • Fraudulent transaction tracing
  • Financial institution notification support
  • OAuth persistence removal
  • Account takeover remediation

Nation-State & APT Intrusion

Advanced persistent threat scoping, long-term implant discovery, infrastructure mapping, attribution support, and coordinated eviction for sophisticated nation-state intrusions.

  • Long-term persistence discovery
  • Living-off-the-land technique identification
  • Custom malware analysis
  • Attribution intelligence
  • Government coordination support

Cloud & Identity Breach

Cloud environment containment, identity infrastructure remediation, OAuth token revocation, privilege reset, and cloud estate recovery for cloud-native and identity-focused intrusions.

  • Cloud workload isolation
  • IAM role revocation
  • Token & session termination at scale
  • SaaS account containment
  • Identity infrastructure rebuild

Data Exfiltration & Insider Threat

Exfiltration scope assessment, data classification, regulatory impact analysis, preservation-compliant containment, and evidence collection for data theft and insider threat incidents.

  • Exfiltration channel identification
  • Data volume & sensitivity scoping
  • Regulatory impact assessment
  • Evidence preservation
  • Legal hold coordination

AI Agent & Autonomous System Compromise

Compromised AI agent containment, prompt injection impact assessment, MCP server isolation, unauthorized workflow termination, and AI environment remediation for AI-specific incidents.

  • Agent behavioral analysis
  • Prompt injection impact scoping
  • MCP server isolation
  • Unauthorized action inventory
  • AI environment rebuild
IR Retainer Program

Be Ready Before the Breach Happens

Organizations with pre-established incident response retainers respond faster, recover faster, and spend less per incident. The retainer means your team isn’t negotiating a contract while under attack.

LogicBounce IR Retainer

Pre-establish your incident response relationship, guaranteed response times, pre-authorized access agreements, and retained hours you can draw on immediately when an incident occurs — without contract negotiation under fire. Retainer customers also receive quarterly tabletop exercises, annual IR plan review, and priority access to our emergency response team.

Complete IR Capability

Emergency Response is the Beginning, Not the End

After stabilization, Digital Forensics documents exactly what happened and who is responsible. Breach Recovery restores your environment to a fully trusted operational state with formal assurance.

Under Attack Right Now?

Call our emergency hotline. You’ll speak to a senior incident responder immediately. 24 hours a day, 7 days a week, including holidays.